Waitlist Coordinator

Full Time
Aurora, ON
Posted Today
Job description
Job Description:


Our standard terms and conditions of employment include a work arrangement of being in the office 5 days a week. Kinark has recently introduced a new benefit that gives employees the opportunity to work their role in a hybrid or fully remote arrangement, as assessed for their position, for those who wish to opt-in for this benefit. The role of Wait List Coordinator has been positionally assessed in the ‘Remote Worker’ classification, defined as minimal days in the office unless business demands require.

The Waitlist Coordinator is an integral part of a busy, dynamic and growing clinical program at Kinark Child and Family Services, Community Based Child and Youth Mental Health program in York Region. As a member of an interdisciplinary team, the Waitlist Coordinator will be required to maintain regular contact with children/youth or their caregivers who are waiting for active service. The Waitlist Coordinator will be responsible for determining the most clinically appropriate service pathway, conducting risk assessments and developing safety plans, monitoring risk/change of concerns over time, and preparing client files for assignment to a therapist. The successful candidate will be required to work some evenings per week based on client needs, and will be required to work both in office and remotely as determined by the supervisor.

Duties & Responsibilities:
  • Manage all incoming referrals
  • Determine clinically appropriate service pathway based on referral information
  • Maintain regular contact with waitlist clients based on their level of risk and needs
  • Assist families with accessing other supports while waiting for services
  • Assess risk and plan to mitigate safety concerns
  • Monitor and record relevant changes to client’s circumstances and determine appropriate action
  • Liaise with internal and external collaterals to prepare client file for case assignment
  • Provide crisis support as needed


Qualifications:
  • Bachelor’s Degree in Social Work or other Health-Related discipline minimum
  • A Master’s Degree in Social Work is preferred; A Master’s degree in a Health-Related discipline (e.g. Occupational Therapy, Nursing) will be considered
  • Must be registered and in good standing with the Ontario College of Social Workers and Social Service Workers (OCSWSSW) as a Social Worker, or the College of Registered Psychotherapists of Ontario (CRPO).
  • 3 years experience in a mental health setting is preferred
  • Excellent clinical assessment, formulation and risk planning skills are essential
  • Training and or experience in Cognitive Behaviour Therapy considered an asset
  • Computer competency and comfortability with telephone communication is essential
  • Experience working with diverse cultures is considered an asset for this position.
  • Travel may be required for this position; the candidate would need to have a valid Ontario driver’s license, access to a reliable vehicle and be willing to obtain automobile insurance which includes driving for business purposes with a minimum liability of one million dollars.

Kinark Child and Family Services conditions of employment include but are not limited to successful Criminal Record Check with Vulnerable Sector Screening, completed Pre-Employment Medical certificate, and proof of full vaccination against COVID-19. Fully vaccinated is defined as having received all required doses of a World Health Organization Approved COVID-19 Vaccine at least one of which being approved for use in Canada and 14 days have passed since your last dose. Proof of vaccination for each vaccine dose received is required.

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