Telecommunications Technician

Full Time
Edmonton, AB
Posted Today
Job description

Nutec Electro Tel is one of Western Canada's leading VOIP / Hosted Managed Solution providers. We work with the leading UCAAS products. Nutec also has a long history and experience with on premise PBX Management, installation and service. Nutec has been in operation in Alberta since 1977.

Today, Nutec Electro Tel, with its group of professionals, offers hundreds of products and services to thousands of clients from Vancouver Island to Newfoundland. Our clients span multiple sectors from small and medium to enterprise organizations. These include: automotive, education, government, health care, hospitality and retail.

Nutec Electro Tel is currently looking for VOIP / PBX / Network technicians to from intermediate to experienced rolls in our Calgary and Edmonton office.

Nutec is a end to end Managed Services provider. Our technicians are also end to end service providers to our customers, not just one piece of the solution. Nutec is a full network carrier where our technicians can complete the end to end project, pport numbers, setup cloud PBX's , design and assist with customer network design as well as provide ongoing support. (Install, commission and train on both hardware and UCAAS.)

Primary Responsibilities:

  • IP Telephony PBX installation design and support
  • SME (Subject Matter Expert) for supported products is a key benefit
  • Programming of end to End PBX features - UCAAS collaboration, SIP trunks, Contact Center , Network and VOIP trouble shooting
  • Firmware and service pack updates
  • Preventative maintenance routines
  • Maintenance and repair of system hardware
  • Open and manage tickets with vendors


· Attention to detail and clean work habits

· Good interpersonal communication

· Ability to work well alone and as a team

· Driver’s license/clean driving history

· Ability to work with basic hand tools and cordless drill

· Ability to work at heights (ladders, electric lifts, etc.)

· Basic IP and network knowledge, SAIT / NAIT technical diploma or 2+ years related experience

  • Current and previous PBX certifications
  • Comfortable with vlans, NAT, IP Subnetting, QOS, tracing (Wireshark), switch provisioning
  • Experience with gateways, SIP, and data networking
  • Diploma or Degree in telecom / networking / computer technology or an equivalent combination of education and work experience
  • Professional, reliable, highly organized, and punctual


  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • Company Vehicle
  • Cell Phone
  • Tools


  • Monday to Friday

Job Type: Full-time

Salary: $60,000.00-$90,000.00 per year


  • Casual dress
  • Company car
  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • Profit sharing
  • Work from home


  • 8 hour shift

Supplemental pay types:

  • Bonus pay
  • Commission pay
  • Overtime pay

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