Job description
About Alida Alida believes in a world where customers are the ultimate source of truth. A world where the best business decisions are those made with customers, not for them. Our team is reimagining how businesses make their decisions through our award-winning Total Experience Management (TXM) platform. We work with some of the world’s top companies like Twitter, Red Bull and J.Crew to help them build stronger brands, happier workplaces, winning product portfolios and lasting customer relationships. We’re backed by some of the most respected names in business including, Round13, OMERS Ventures, Georgian, W Capital and Vistara Growth. Through their support we’ve raised over $50M in the last year! The Alida team are high-performers who are committed to being bold and curious, while always leading with empathy and authenticity. We’re looking for talented people who thrive in a fast-paced environment and are keen to make an impact by bringing their big ideas to life. As a digital-first culture grounded in agility, Alida has intentionally built a hybrid work environment where our employees can choose when they’d like to work from home or come into the office to engage with their peers.As the Senior Product Marketing Manager for our Customer Experience solution and Analytics and Actions products, you have a strategic position in Product Marketing and the company. The product positioning, use cases, compelling stories, and differentiated content you create is backed by in-depth product knowledge, competitive / market analyses, and customer insights.
You will act as the subject matter expert and spokesperson for the products, its GTM strategy, messaging, target customers, competitive positioning, and customer success stories. As such, alignment with product management, sales, and marketing is critical to your success.
The sales team is guided by the tools you create and the training you provide. Your campaign messaging and strategic guidance serves as the foundation for marketing activities. The sales team is guided by the tools you create and the training you. Your campaign messaging and strategic guidance serves as the foundation for marketing activities.
About You
- You thrive in a high-paced, results-oriented environment.
- You have excellent an upbeat, enthusiastic attitude and professional maturity.
- You’re results oriented, with an ability to take initiative and drive results with minimal supervision in a highly collaborative environment
- You’re a strong public speaker, comfortable in front of large groups of senior-level customers and prospects as well as industry influencers and analysts.
- You have people and project management skills to interact with many varied stakeholders across the company.
- You can translate technology features and functions into customer-focused benefits using common business language.
Key Responsibilities
- Drive effective GTM strategies through product expertise, alignment, and positioning, content creation, and communications
- Work closely with the product management team in defining the go-to-market (GTM) strategy for Analytics and Actions products.
- Support product launches and quarterly product releases
- Ensure successful execution of the GTM strategy by acting as the marketing and messaging hub, aligning cross-functional teams
- Create customer-facing collateral including web content, data sheets, solution briefs, pitch decks, and thought leadership, that compels prospects act and move their way through the buying cycle
- Produce product and feature/ function level assets including use case demos, video vignettes, product training decks, and data sheets
- Develop sales tools and training assets highlighting product value and key differentiators
- Train sales on the product, target personas, messaging, competitive positioning points, and validation
Required Experience
- 5+ years marketing experience as a product marketing manager with some of that in CX and SaaS technology
- Bachelor’s Degree in marketing, business, or similar field; MBA preferred.
- Pragmatic Marketing Certified or similar preferred
We can’t wait to meet you!
We understand that applying for a new position takes effort and want to thank you in advance for taking the time to introduce yourself.
At Alida, we’re dedicated to fostering an environment where our employees feel heard, valued and included. We believe that a diverse team is a core pillar in building better products and services for our global customers and we strongly encourage applications from all people regardless of race, religion, gender, age, disability status or sexual orientation. Even if you don't meet every single one of the stated requirements but you are excited about this opportunity, we'd love to hear from you anyway. Our Talent Acquisition team will review your application for this role, and others we may have open now or in the future.
Follow us at www.alida.com and engage with us on LinkedIn, Twitter and Instagram.
Alida has an accommodation process in place to provide reasonable accommodation to employees, and to qualified job applicants with a disability during the hiring process. If you require accommodation because of a disability or medical need, please contact [email protected] so that arrangements can be made for the appropriate accommodations to be in place.
Alida takes your private information seriously. Review our Candidate Privacy Statement here to understand how we use and protect your personal information.
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With over 25 years of culinary history, Canoe continues to challenge creative boundaries in the spirit of celebrating Canada and its distinct provinces. Connecting people to place through contemporary Canadian cuisine; Canoe crafts-inspired dishes reflect our country’s diverse landscape, history and culture. Our chefs work closely with farmers and suppliers to source the finest ingredients from across the nation.<\u002Fp>\n<\u002Fdiv>\n
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Under the direction of the Front of House Management Team, our Hosts create a positive guest experience that begins with a proper greeting. They maintain an efficient and organized restaurant through managing guest flow, maximizing seating capacity and communicating with all employees. Hosts leave a lasting impression with all guests through their professionalism and attention to detail.<\u002Fp>\n
PRIMARY DUTIES & RESPONSIBILITIES<\u002Fb><\u002Fp>\n \n
Develop a briefing sheet before each shift that will inform co-workers of shows\u002Fconcerts, special events and NBs<\u002Fli>\n - Possess a working knowledge of the restaurant trade area (location, surroundings, nearby attractions, directions, etc.)<\u002Fli>\n
- Ensure that the front entrance, host stand and surrounding areas are fully stocked and free from clutter and debris<\u002Fli>\n
- Effectively manage guest flow to maximize seating capacity<\u002Fli>\n
- Communicate with Servers, Bartenders and Managers to maintain proper guest flow throughout the restaurant<\u002Fli>\n
- Communicate expected restaurant volume with the BOH to ensure all necessary preparations can be made<\u002Fli>\n
- Accurately take reservations and modify guest status in Open Table<\u002Fli>\n
- Know all table numbers and maintain awareness of which servers are in each section<\u002Fli>\n
- Fill out detailed special request forms for birthdays, anniversaries, NBs, etc. and ensure that all co-workers are informed<\u002Fli>\n
- Maintain the cleanliness of the washrooms by completing checks regularly throughout shift<\u002Fli>\n
- Escort guests to their table, engage them in conversation and seat them accordingly<\u002Fli>\n
- Follow all food safety standards and systems<\u002Fli>\n
- Other duties as assigned or required<\u002Fli>\n <\u002Ful>\n<\u002Fdiv> \n
\n\n Qualifications\n
\n \n - Previous experience in a customer service position<\u002Fli>\n
- High attention to detail<\u002Fli>\n
- A Degree\u002F Diploma in Hospitality or in pursuit of desirable<\u002Fli>\n
- Ability to remain calm under pressure while working in a fast-paced environment<\u002Fli>\n
- Organizational skills and ability to multi-task<\u002Fli>\n
- Strong oral and written communication skills<\u002Fli>\n
- Ability to maintain a level of professional urgency and momentum<\u002Fli>\n
- Minimum 1 year experience in customer service, restaurant experience considered an asset<\u002Fli>\n <\u002Ful>\n
\n <\u002Fp> Additional Information\n
** We thank all applicants for their interest in Oliver & Bonacini Restaurants; however, only suitable candidates will be contacted to continue the application process. **<\u002Fp>\n<\u002Fdiv>","contentKind":"HTML"},"screenerRequirementsModel":null,"showExpiredHeader":true,"tagModels":null,"viewJobDisplay":"DESKTOP_STANDALONE"},"sectionedJobInfoModel":null},"jobKey":"ffd02bcd1f6b50ea","jobLocation":"Toronto, ON","jobMetadataFooterModel":{"age":"30+ days ago","indeedApplyAdaNotice":null,"originalJobLink":{"dataHref":null,"href":"https:\u002F\u002Fwww.indeed.com\u002Fapplystart?jk=ffd02bcd1f6b50ea&from=vj&pos=top&mvj=0&spon=0&sjdu=YmZE5d5THV8u75cuc0H6Y26AwfY51UOGmh3Z9h4OvXjbUV-cnDlHW32mci5uGXec5Z_dA0xndw9ylAW4Hz2CAQ&vjfrom=serp&astse=a8e08a4722a7d82b&assa=3996","openInNewTab":true,"referrerpolicy":"origin","rel":"noopener","target":"_blank","text":"original job","title":null},"phoneNumber":null,"saveJobLink":null,"showReportJobAsButton":true,"source":"Canoe Restaurant & Bar"},"jobSeenData":"tk=1gobh59sch5gs800&context=viewjobrecs","jobTitle":"Host - Canoe","language":"en","lastVisitTime":0,"lazyProviders":{"mosaic-provider-reportcontent":"
This job has expired on Indeed Reasons could include: the employer is not accepting applications, is not actively hiring, or is reviewing applicationsHost - Canoe
Toronto, ONFull-timeJob details
Job TypeFull-timeFull Job Description
Company Description
With over 25 years of culinary history, Canoe continues to challenge creative boundaries in the spirit of celebrating Canada and its distinct provinces. Connecting people to place through contemporary Canadian cuisine; Canoe crafts-inspired dishes reflect our country’s diverse landscape, history and culture. Our chefs work closely with farmers and suppliers to source the finest ingredients from across the nation.
Job Description
Under the direction of the Front of House Management Team, our Hosts create a positive guest experience that begins with a proper greeting. They maintain an efficient and organized restaurant through managing guest flow, maximizing seating capacity and communicating with all employees. Hosts leave a lasting impression with all guests through their professionalism and attention to detail.
PRIMARY DUTIES & RESPONSIBILITIES
Develop a briefing sheet before each shift that will inform co-workers of shows/concerts, special events and NBs- Possess a working knowledge of the restaurant trade area (location, surroundings, nearby attractions, directions, etc.)
- Ensure that the front entrance, host stand and surrounding areas are fully stocked and free from clutter and debris
- Effectively manage guest flow to maximize seating capacity
- Communicate with Servers, Bartenders and Managers to maintain proper guest flow throughout the restaurant
- Communicate expected restaurant volume with the BOH to ensure all necessary preparations can be made
- Accurately take reservations and modify guest status in Open Table
- Know all table numbers and maintain awareness of which servers are in each section
- Fill out detailed special request forms for birthdays, anniversaries, NBs, etc. and ensure that all co-workers are informed
- Maintain the cleanliness of the washrooms by completing checks regularly throughout shift
- Escort guests to their table, engage them in conversation and seat them accordingly
- Follow all food safety standards and systems
- Other duties as assigned or required
Qualifications
- Previous experience in a customer service position
- High attention to detail
- A Degree/ Diploma in Hospitality or in pursuit of desirable
- Ability to remain calm under pressure while working in a fast-paced environment
- Organizational skills and ability to multi-task
- Strong oral and written communication skills
- Ability to maintain a level of professional urgency and momentum
- Minimum 1 year experience in customer service, restaurant experience considered an asset
Additional Information
** We thank all applicants for their interest in Oliver & Bonacini Restaurants; however, only suitable candidates will be contacted to continue the application process. **
Hiring Insights
Job activity
- Posted 30+ days ago
Let employers find youThousands of employers search for candidates on IndeedUpload your resumeblank_query
With over 25 years of culinary history, Canoe continues to challenge creative boundaries in the spirit of celebrating Canada and its distinct provinces. Connecting people to place through contemporary Canadian cuisine; Canoe crafts-inspired dishes reflect our country’s diverse landscape, history and culture. Our chefs work closely with farmers and suppliers to source the finest ingredients from across the nation.<\u002Fp>\n<\u002Fdiv>\n
<\u002Fp> \n
\n
Under the direction of the Front of House Management Team, our Hosts create a positive guest experience that begins with a proper greeting. They maintain an efficient and organized restaurant through managing guest flow, maximizing seating capacity and communicating with all employees. Hosts leave a lasting impression with all guests through their professionalism and attention to detail.<\u002Fp>\n
PRIMARY DUTIES & RESPONSIBILITIES<\u002Fb><\u002Fp>\n <\u002Fp> Additional Information\n \n
Develop a briefing sheet before each shift that will inform co-workers of shows\u002Fconcerts, special events and NBs<\u002Fli>\n
\n
\n \n
\n
** We thank all applicants for their interest in Oliver & Bonacini Restaurants; however, only suitable candidates will be contacted to continue the application process. **<\u002Fp>\n<\u002Fdiv>","contentKind":"HTML"},"screenerRequirementsModel":null,"showExpiredHeader":true,"tagModels":null,"viewJobDisplay":"DESKTOP_STANDALONE"},"sectionedJobInfoModel":null},"jobKey":"ffd02bcd1f6b50ea","jobLocation":"Toronto, ON","jobMetadataFooterModel":{"age":"30+ days ago","indeedApplyAdaNotice":null,"originalJobLink":{"dataHref":null,"href":"https:\u002F\u002Fwww.indeed.com\u002Fapplystart?jk=ffd02bcd1f6b50ea&from=vj&pos=top&mvj=0&spon=0&sjdu=YmZE5d5THV8u75cuc0H6Y26AwfY51UOGmh3Z9h4OvXjbUV-cnDlHW32mci5uGXec5Z_dA0xndw9ylAW4Hz2CAQ&vjfrom=serp&astse=a8e08a4722a7d82b&assa=3996","openInNewTab":true,"referrerpolicy":"origin","rel":"noopener","target":"_blank","text":"original job","title":null},"phoneNumber":null,"saveJobLink":null,"showReportJobAsButton":true,"source":"Canoe Restaurant & Bar"},"jobSeenData":"tk=1gobh59sch5gs800&context=viewjobrecs","jobTitle":"Host - Canoe","language":"en","lastVisitTime":0,"lazyProviders":{"mosaic-provider-reportcontent":"
Host - Canoe
Job details
Full Job Description
With over 25 years of culinary history, Canoe continues to challenge creative boundaries in the spirit of celebrating Canada and its distinct provinces. Connecting people to place through contemporary Canadian cuisine; Canoe crafts-inspired dishes reflect our country’s diverse landscape, history and culture. Our chefs work closely with farmers and suppliers to source the finest ingredients from across the nation.
Under the direction of the Front of House Management Team, our Hosts create a positive guest experience that begins with a proper greeting. They maintain an efficient and organized restaurant through managing guest flow, maximizing seating capacity and communicating with all employees. Hosts leave a lasting impression with all guests through their professionalism and attention to detail.
PRIMARY DUTIES & RESPONSIBILITIES
Develop a briefing sheet before each shift that will inform co-workers of shows/concerts, special events and NBs- Possess a working knowledge of the restaurant trade area (location, surroundings, nearby attractions, directions, etc.)
- Ensure that the front entrance, host stand and surrounding areas are fully stocked and free from clutter and debris
- Effectively manage guest flow to maximize seating capacity
- Communicate with Servers, Bartenders and Managers to maintain proper guest flow throughout the restaurant
- Communicate expected restaurant volume with the BOH to ensure all necessary preparations can be made
- Accurately take reservations and modify guest status in Open Table
- Know all table numbers and maintain awareness of which servers are in each section
- Fill out detailed special request forms for birthdays, anniversaries, NBs, etc. and ensure that all co-workers are informed
- Maintain the cleanliness of the washrooms by completing checks regularly throughout shift
- Escort guests to their table, engage them in conversation and seat them accordingly
- Follow all food safety standards and systems
- Other duties as assigned or required
- Previous experience in a customer service position
- High attention to detail
- A Degree/ Diploma in Hospitality or in pursuit of desirable
- Ability to remain calm under pressure while working in a fast-paced environment
- Organizational skills and ability to multi-task
- Strong oral and written communication skills
- Ability to maintain a level of professional urgency and momentum
- Minimum 1 year experience in customer service, restaurant experience considered an asset
Additional Information
** We thank all applicants for their interest in Oliver & Bonacini Restaurants; however, only suitable candidates will be contacted to continue the application process. **
Hiring Insights
Job activity
- Posted 30+ days ago
