Job description
- We are Growing! Despite uncertain economic times
- This is a permanent position, from home
- COMMISSION BASED ONLY- 3% OF EACH ORDER
- Training takes place at our North York Call Center
- This position requires 1 year commitment (MINIMUM)
At Pizza Nova
We strive to create WOW experiences for all or our guests! Everyone that speaks with us on the phone, walks through our doors or greets us at their home is treated as though they are part of the family.
We strive to provide the BEST customer service in the industry. If you believe in that vision and want to help us work towards achieving it...then we want YOU!
We are currently looking for enthusiastic CONTRACTED OFF PREMISE ORDER PROCESSORS to WORK AT HOME, with excellent communication, computer, and listening skills with an eager to please attitude.
If you are able to:
- Train at our North York Call Centre for approximately 4 weeks (paid training $16.50/hr).
- Training is conducted on weekdays (5pm-11pm). All training is mandatory.
- Work various week-end evenings and week day evenings
THEN WE WANT YOU TO BE PART OF OUR TEAM!
Once you finish training you will be an at home order taker, which is an independent contractor supplying an order taking service to Pizza Nova (Note: Taxes, Canada Pension Plan, and Employment Insurance will not be subtracted from our payments to you once you work from home. Should it be necessary or if you choose to, it will be your responsibility to remit these payments. Please consult the appropriate professional for advice)
*Commission based only -3% of each order
*Only qualified applicants will be considered and contacted.
What does creating a WOW experience entail?
- WELCOME - ACKNOWLEDGE EVERY SINGLE CUSTOMER WITH A SINCERE GREETING, PROVIDE THEM WITH 100% OF YOUR FOCUSED ATTENTION AND ALWAYS BE SMILING
- WOW - HAVE EXTENSIVE KNOWLEDGE OF THE PRODUCTS WE CARRY AND THE ABILITY TO CREATE A CUSTOMIZED EXPERIENCE FOR ANYONE WHO ORDERS
- CIAO! - PROVIDE EACH GUEST WITH A REASON AND INVITATION TO RETURN
If you are interested in becoming a part of the Pizza Nova Family and believe that exceptional customer service is your top priority, then we look forward to hearing from you.
Ciao!
Job Types: Full-time, Part-time, Permanent
Schedule:
- Evening shift
- Weekend availability
Application question(s):
- Are you able to work a minimum of 30 hours per week?
Experience:
- Customer Service: 2 years (preferred)
Shift availability:
- Night Shift (preferred)
