Front of House Restaurant Supervisor
Full Time
Fredericton, NB
Posted Today
Job description
Responsibilities
- Coordinate daily Front of the House restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future restaurant operations
Requirements and skills
- Proven work experience as a Restaurant Supervisor
- Proven customer service experience as a supervisor
- Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
- Familiarity with restaurant management software.
- Strong leadership, motivational and people skills
Starting salary ($17 per hour) Salary negotiable based on experience.
Job Types: Full-time, Permanent
Salary: From $17.00 per hour
Benefits:
- Dental care
- Extended health care
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Evenings
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Weekend availability
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Fredericton, NB: reliably commute or plan to relocate before starting work (required)
Work Location: One location