Debt Collector Agent - English Only - HYBRID

Full Time
Montréal, QC
Posted Today
Job description

As a Gatestone Team Member, You'll Enjoy

  • Performance-based bonus opportunities
  • Supportive leadership and coaches
  • Ongoing training to be the best that you can be in your job
  • Leadership development programs to prep you for career growth opportunities (Gatestone loves to promote from within)
  • Employee discounts to local stores and services
  • Extra bonus opportunities through our Employee Referral Program

What's In It For You

At Gatestone, we understand that our corporate success starts by attracting the right people, developing and mentoring those that show potential, and taking steps to retain and promote our top performers.

· Work from home (Hybrid, We will provide the necessary equipment)

· Paid, professional training provided to successful candidates

· Growth opportunities within the company and monthly performance incentives are offered

· Private medical insurance after 12 months.

· Employee Engagement Initiatives

· Earn monthly bonuses with our employee referral program.

Our company is currently experiencing strong growth and we are recruiting dedicated individuals for full-time, permanent positions. Our employees are motivated and encouraged to perform to the best of our collection team. In addition, a job at Gatestone is a career that opens many doors for you to grow within the company.

Gatestone & Co. is currently looking for financial support representatives to join their Montreal team. Successful candidates will join a team operating in a call center environment, answer consumer calls and assist consumers with various questions and concerns on behalf of various clients among Fortune magazine's 500 companies.

About the Role:

Do you have a good command of English and a pleasant telephone manner?

Are you enthusiastic, team-oriented and have strong negotiation skills?

Do you thrive on helping others in a fast-paced environment?

If you answered ‘yes’ to these questions, then this is the opportunity for you!

Looking for flexibility in availability: Shifts could start as early as 8:00 am with afternoon shifts until 9:00 pm along with one some availabilities on Saturday.

We are offering competitive wages, plus monthly incentives and the opportunity for growth!

Must be detail-oriented, customer service driven and a team player. We are looking for people with an enthusiastic attitude.

Skills & Requirements:

  • Ability to work independently and within a team and maintain accuracy
  • Strong attention to detail with excellent written and verbal communication skills
  • Proficient computer skills
  • Experience in accounts receivables at various stages of overdue payments, call centre or customer service environments is a plus
  • Negotiation and sales is a plus

Who We Are

Founded in 1926, Gatestone is an industry leader providing exceptional outsourced Customer Contact Centre and Business Process Outsourcing (BPO) solutions to the world’s most respected organizations. Our clients are some of the world’s most respected organizations including Fortune 500 companies.

Started by Nicholas Wilson from humble beginnings, Gatestone has grown into a major global outsourcing provider with 10 fully-integrated sites located across North America, Latin American, Central America and Asia offering skillsets across multiple experience levels and languages. Still, under original ownership, the company is supported by a long-tenured management team who provide unparalleled strategic leadership at all levels throughout the organization

We believe in our employees and invest in providing the best growth opportunities. Promotions at Gatestone are based on merit, past performance, and leadership potential. We recognize our top employees and help them succeed. We also have a full-time Employee Engagement Specialist who ensures we have fun while working hard!

When you join Gatestone, you do more than join a company. You become part of a team of talented and self-driven individuals dedicated to bringing success to the Company and their lives.

Be a part of an Awarding Winning Company. Apply today!

We are an accessible workplace.

Individual accommodation shall be provided for applicants with disabilities who meet the required qualifications. Please advise us at any time during the recruitment process

Job Type: Permanent

Job Reference: #HP

Work remotely

  • Temporarily due to COVID-19

Job Types: Full-time, Permanent

Salary: $16.50 per hour


  • 8 hour shift
  • Day shift
  • Evening shift


  • English (required)
  • French (preferred)

Intrested in this job?

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