Customer Service Representative - Track & Trace

Full Time
Woodstock, ON
Posted Today
Job description

Charger Logistics is a world class asset-based carrier. We specialize in delivering your assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods and HAZMAT cargo.

Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are seeking a well-rounded individual able to work in a fast-paced environment to join the dispatch operations team at the company’s office in Woodstock, ON. The position covers various aspects of line haul and city dispatching including communicating with drivers, customers and customs officials as well as reporting to the dispatch manager.

Shift Timings: 5:00am - 2:00pm

Responsibilities:

  • Coordinate and plan with department peers to effectively and efficiently dispatch the company’s resources
  • Should have worked on Fleet Manager, DAT, Load Link, Open Load Boards
  • Communicate specific freight requirements and procedures to drivers
  • Handle customer inquiries in a timely, professional manner
  • Update customer web portals with up-to-date load information
  • Monitor and update shipment statuses on the company’s internal applications
  • Analyze resource utilization and generate reports as needed

Requirements:

  • 2+ years of trucking industry and/or dispatch experience is an asset
  • Freshers with excellent verbal and written communication
  • Demonstrated ability to manage high-stress situations calmly and effectively
  • Demonstrated ability to actively manage multiple, concurrent projects
  • Knowledge of Department of Transportation (DOT) rules and regulations preferred
  • Positive attitude with good people skills
  • Good command of MS Office (Excel and Word) with an ability to quickly learn new software

Benefits:

  • Competitive Salary
  • Healthcare Benefit Package
  • Career Growth

Job Type: Full-time

Work Location: One location

Intrested in this job?


Related Jobs

All Related Listed jobs

Benny & Co. Gatineau, QC Today

Benny &Co ****Tu es la recherche dun emploi dans une quipe dynamique ? Tu veux avoir la possibilit davancer au sein dune entreprise en expansion ? Tu dsires avoir un emploi

ATS Traffic Group Brandon, MB Today

Location: Brandon, MB. Full Time Permanent: We are hiring. This position is eligible for Health and Dental benefits as well as a Health Spending Account! About ATS Traffic ATS Traffic is a

Employment Type: Permanent Contract Duration: About the team you are joining You will join the IATA Training team responsible for product design, development, and delivery. For 50 years, our

MSi Corp (Bell Canada) Toronto, ON Today

Bell Canada is looking for an experienced OpenShift Container Platform (OCP) developer to become a part of their growing team. The OCP developer will facilitate the adoption of the design and

Axis Auto Finance Etobicoke, ON Today

Spcialiste des collectionsAxis Auto Finance est un prteur fintech. La cration et le dploiement d'une technologie de pointe ont fait de nous la socit canadienne de financement automobile

Hilton Transportation Dorval, QC Today

AZ Longhaul Driver / California Runs. Teams & Singles Must have 3 years Min Exp Want to Drive West Coast USA? Hilton Transportation is currently recruiting Drivers

Rona Burlington, ON Today

At Lowes Canada, over 26,000 employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference

Tu as une bonne mmoire, tu es minutieux, tu as un sens aiguis pour les dtails et tu as de lintrt pour manipuler des outils servants notamment aux chirurgies au bloc opratoire ?

Nordstrom Toronto, ON Today

Job Description The ideal barista is motivated, outgoing and committed to providing outstanding customer service every day. A day in the life Prepare and serve beverages and food items

Wingbuddy Inc Montréal, QC Today

Wingbuddy Inc. is an innovative travel agency and tour operator offering hassle-free travel experiences worldwide at exclusive rates. We are looking for an ambitious Sales Agent who is passionate